Product Search

DOLK Member

New Customer? Start Here


Manufacturer

DOLLS

the manufacturer

Shop information


SSL

Shopping Guide
Payment
We only accept PayPal as Payment Method.
PayPal
Commodity Fee + Delivery Fees
*Please understand that there are some cases that while shopping and placing your order, the item might become sold-out. In this case, that item will be canceled and automatically does not count in your total amount. Thank you for your understanding.
1 Shop, Choose and Click Cart.
2 After placing your order, DOLK will send to you an automatic e-mail to inform you about your order.
3 DOLK will send you another e-mail, for your payment confirmation.
4 After you paid your order, DOLK will send to you an e-mail for the response that we received your payment.
5 DOLK will process and ship your order as soon as it is complete and send you the tracking number.
Payment Due
Within a week after receiving the email informing you of payment.
We will send you an email of 'Payment guide' after having confirmed the stock.
*Please complete payment within a week after receiving this email. (The order will be canceled automatically when the payment isn't confirmed within a week.)
Layaway Rules
CONDITION
  • Your order must be worth at least $100. In order to place your order as Layaway, please write memo in the Notes bar while placing your order.
  • We offer 3 to 6 months, depending on the value of the items and the order. The total amount will be divided on the agreed period. Your first payment is consider as first month, your down payment and it is non-refundable and non-transferrable. Example, if we agreed that your total amount of order $500 will be paid in five months, your monthly payment is $100 as well as your down payment or 1st payment.
  • For ordering Limited items, we would like to ask for a down payment of 20-30% (considered as your 1st payment) of the total amount. Please note the down payment is non-refundable and non-transferrable in all Layaways.
  • We will give you up to 3 active Layaway orders. After having three active Layaway, additional layaway will not be accepted unless one current layaway is fully paid.
PAYMENT
  • For the down payment or 1st payment, it must be paid within 1 week after the order is placed.
  • For the second payment and for the succeeding payments it must be paid on or before one month of the duration period. For example you are going to pay your down payment on March 3, so then your next payment must be on or before April 3.
  • For the late payments of more than two weeks or 14days, DOLK will not ask penalty fee as long as you inform us before the due date period. Moreover, your privilege for additional Layaway order will be forfeited until you fully pay your current Layaway plan.
CANCELLATIONS AND PENALTIES
  • We don't accept cancellations after your 1st payment. Remember that the 1st payment or down payment is non-refundable and non-transferrable. However, if you insist to cancel, we will collect additional 15% of the total amount of orders aside from your 1st payment. For Example, if you have the total amount of order of $500 and you wish to cancel after your third payment, we will collect $100 (down payment) and $75 (15% of Total value) therefore we will collect $175.
  • We strictly not allow cancellations for maker order products or pre-order products, so make sure that you can fully pay once you order and put in a Layaway plan.
  • We will not offer this privilege after you have two succeeding cancellations.