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Video Guide:What is DOLKSTATION? Video Guide:Shipment Process Video Guide:How LayAway Payment Works
[item in stock]Fast Delivery Corner

Manufacturer

DOLL

OUTFIT

EYE

WIG

SHOES

ACCESSORY

the manufacturer

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Shopping Guide
Payment
We only accept PayPal as Payment Method.
PayPal
Commodity Fee + Delivery Fees
Note: There are some cases that while shopping and placing your order, the item might become sold-out. In that case, the item will be canceled and automatically deducted on the total amount of your order.
Thank you for your understanding.
Payment Due
Within a week we will notify you for the Payment.
We will send you an email of 'Payment guide' after confirming the item.

Note: Please complete payment within a week after receiving this email. (The order will be canceled automatically when the payment is not confirmed within a week.)

Layaway Rules
CONDITION
  • Your order must be worth at least $100. In order to place your order as Layaway, please write a memo on the Note bar upon placing your order.
  • We offer 3 months layaway payment, the total amount will be divided on the agreed period. Your first payment is considered the first payment/down payment and it is non-refundable and non-transferrable.
  • For ordering Limited items, we would like to ask for a down payment of 20-30% (considered as your 1st payment) of the total amount. Payment is non-refundable and non-transferrable in all Layaways.
  • We will give you up to 3 active Layaway orders. After having three active Layaway, additional layaway will not be accepted unless one current layaway is fully paid.
PAYMENT
  • For the down payment or 1st payment, it must be paid within 1 week after the order is placed.
  • For the second payment and for the succeeding payments it must be paid on or before one month of the duration period. For example you are going to pay your down payment on March 3, so then your next payment must be on or before April 3.
  • For the late payments of more than two weeks or 14days, DOLK will not ask penalty fee as long as you inform us before the due date period. Moreover, your privilege for additional Layaway order will be forfeited until you fully pay your current Layaway plan.
CANCELLATIONS AND PENALTIES
  • We don't accept cancellations after your 1st payment. Remember that the 1st payment or down payment is non-refundable and non-transferrable. However, if you insist to cancel, we will collect additional 15% of the total amount of orders aside from your 1st payment. For Example, if you have the total amount of order of $500 and you wish to cancel after your third payment, we will collect $100 (down payment) and $75 (15% of Total value) therefore we will collect $175.
  • We strictly not allow cancellations for maker order products or pre-order products, so make sure that you can fully pay once you order and put in a Layaway plan.
  • We will not offer this privilege after you have two succeeding cancellations.



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